Business Administration / Operations Management and Information Systems
Professor
Zeynep Akşin Karaesmen
Office: CASE 267 Phone: +90 212 338 1545
Research Areas
Service operations management, call center and healthcare operations, behavioral operations management
Education
1996
PhD in Operations and Information Management, University of Pennsylvania
1994
MS in Operations and Information Management, University of Pennsylvania
1990
BS in Industrial Engineering, Middle East Technical University
Research
Service operations management, call center and healthcare operations, behavioral operations management
Courses
BUSAD
CASE
IEOM
GSSE